Other Incidents
Information regarding other incidents that are not covered under other TRE request form categories.
If you are experiencing any other issues with the Trusted Research Environment, that are not already listed in the support form, please raise these under the “Other Incidents” category.
Please share as much detail as possible, including the steps taken (if any) when facing this issue.
Please note: do not take screenshots (unless specifically requested by the SDF Data Operations team). The team will reach out for further details if more information is required.
Some examples of issues that would fall under this category would include:
- data files I was provided for my project are no longer there
- I see data I don’t think I should be seeing
- I believe I can re-identify someone.